23111 Ventura Blvd, Suite 102, Woodland Hills, California, 91364
Patients frequently describe the office as a warm, efficient, and happy environment. Dr. Chen is widely praised for her gentle demeanor, thorough explanations, and conservative approach to treatment. The staff is noted for being helpful with insurance and billing. However, there is some controversy regarding the transition from the previous owner, with some long-term patients feeling the new management does not meet the high standards of the past.
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The office offers coffee and hot cocoa in the waiting area, which helps create a more relaxed, home-like vibe for nervous patients.
✓ What Works Well
✗ Areas to Improve
Dr. Chen is a total pro.
The staff is super sweet.
A bit of a mixed bag since the ownership change.