Sweetwater Medical Center
322 E Wright Ave, Shepherd, Michigan, 48883
This clinic is widely appreciated for its personal, caring approach, with many patients feeling like family. The providers, Amy and Jon, are frequently praised for their listening skills and thoroughness. However, there are consistent complaints about administrative issues, including long wait times, difficulty getting return calls, and billing frustrations. It's a clinic where the medical care is excellent, but the operations need work.
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✓ What Works Well
- Compassionate and attentive providers
- Personal, family-like atmosphere
- Thorough medical care
✗ Areas to Improve
- Long wait times
- Difficult to get return calls
- Billing and scheduling frustrations
- Why is it so hard to get a return call?
- Are the wait times always this long?
Great care, but the office operations are a mess.
Providers are amazing, but the front desk is frustrating.
Feels like family, but be prepared for administrative delays.
- Category Health & Medical
- City Shepherd
- State Michigan
- Postcode 48883
- Country United States
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