Swift Health Urgent Care Clinic
5185 Old National Hwy, College Park, Georgia, 30349
Swift Health Urgent Care is often praised for its quick service and the professionalism of its doctors, particularly Dr. Bonsu. Many patients appreciate the convenience and the quality of care. However, there are significant complaints regarding administrative issues, including rude staff, billing disputes, and poor communication, which can be a major source of frustration.
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✓ What Works Well
- Quick and efficient service
- Doctors are knowledgeable and caring
- Convenient for walk-ins
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing and insurance disputes
- Poor communication and follow-up
- Do they accept my insurance?
- Why is it so hard to get a call back?
Dr. Bonsu is an amazing physician.
The front desk staff needs better training.
I had a great experience with the medical team.
- Category Health & Medical
- City College Park
- State Georgia
- Postcode 30349
- Country United States
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