Swift Urgent Clinic
10539 Professional Cir, Suite 100, Reno, Nevada, 89521
This clinic is a go-to for many in the area, with patients frequently praising the PAs and doctors for being thorough and compassionate. The clinical care is consistently rated as high-quality. However, the administrative side—specifically phone communication and billing—is a frequent source of frustration. It is a classic case of great medical care hampered by a struggling front office.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, try to book online or show up early to avoid the phone bottleneck.
✓ What Works Well
- Compassionate and knowledgeable medical providers
- Quick access to X-rays and MRIs
- Clean and welcoming facility
✗ Areas to Improve
- Very difficult to reach by phone
- Billing and insurance communication issues
- Inconsistent front desk service
- Do I need an appointment for urgent care?
- Why is it so hard to get a call back?
Medical staff is excellent
Front office needs improvement
Great alternative to the ER
- Category Health & Medical
- City Reno
- State Nevada
- Postcode 89521
- Country United States
readers daily.