2000 Opelousas St, Lake Charles, Louisiana, 70601
This center is clearly struggling with administrative issues. The biggest complaint is that nobody answers the phone, which makes scheduling a nightmare. While some individual doctors and nurses are praised for being caring, the overall experience is marred by long waits, rude staff, and poor organization.
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If you need to schedule an appointment, it is often faster to go in person than to try calling.
✓ What Works Well
✗ Areas to Improve
Patients feel frustrated by the lack of communication.
The medical care is often overshadowed by admin failures.
Some patients feel they are treated poorly.