1017 S Fair Oaks Ave, Suite 2623, Pasadena, California, 91105
Synovation Medical Group is praised for its knowledgeable and compassionate doctors, particularly Dr. Seltzer and Dr. Levine. Patients appreciate the integrated approach to pain management. However, the administrative side is a frequent source of frustration, with reports of poor phone responsiveness, long wait times, and occasional staff turnover issues. It is a clinic where the medical care is highly valued, but the logistics can be challenging.
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Use the patient portal or text messaging for non-urgent communication, as phone lines are often overwhelmed.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office management needs work.
Effective pain relief, but be prepared for administrative hurdles.
Professional care, but the phone system is frustrating.