T Douglas Gurley MD
659 Auburn Ave NE, #156, Atlanta, Georgia, 30312
The practice, formerly led by Dr. T. Douglas Gurley, has seen a significant decline in patient satisfaction since being taken over by AHF. While some patients still appreciate individual providers like Duane Moody, the overall consensus is that the office is now understaffed, unresponsive, and corporate-focused. Long wait times, difficulty with prescription refills, and poor customer service are the most common complaints.
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If you are a long-time patient, you may find the transition to the new management model challenging.
✓ What Works Well
- Some individual providers are still excellent
- Modern and stylish office decor
- Historically great care
✗ Areas to Improve
- Significant decline in service since AHF takeover
- Unresponsive and rude administrative staff
- Difficulty with prescription refills and appointments
- Is Dr. Gurley still there?
- Why is it so hard to get an appointment?
It's a shame to see such a great practice go downhill.
The office feels like a corporate assembly line now.
I'm looking for a new doctor.
- Category Health & Medical
- City Atlanta
- State Georgia
- Postcode 30312
- Country United States
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