T-Mobile Experience Store
190 E 4th St, Ste E100, Long Beach, California, 90802
This T-Mobile store is highly praised for its staff, particularly Jessica and Bryan, who are frequently mentioned for their professionalism and helpfulness. Many customers report a positive, efficient experience with quick service. However, there are some negative reviews regarding billing issues, poor customer service in specific instances, and frustration with store policies. Overall, it is seen as a reliable store with a strong team, though some customers have had bad experiences with T-Mobile's corporate policies.
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Ask for Jessica or Bryan if you have complex billing issues; they are highly rated for resolving problems.
✓ What Works Well
- Professional and helpful staff
- Efficient service
- Positive store atmosphere
✗ Areas to Improve
- Billing issues
- Inconsistent customer service
- Frustrating store policies
- Can I upgrade my plan here?
- Why was I overcharged?
- Is there free parking?
Jessica is a great manager.
The staff is very knowledgeable.
Great experience overall.
- Category Other
- City Long Beach
- State California
- Postcode 90802
- Country United States
readers daily.