Taco Bell / KFC
Food & Beverage · Fast Food

Taco Bell / KFC

1428 W Nat'l Rd, Richmond, Indiana, 47374

Google Maps Updated: 17 May 2026
Authenticity Score: 70/100
About

This dual-brand location struggles with consistency. Customers frequently report missing items, poor order accuracy, and rude staff. While some diners have had positive experiences with fresh food, the overall sentiment leans toward frustration regarding service quality and portion sizes.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Taco Bell / KFC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 45/100
Pro Tip

Double-check your order at the window; missing items are a frequent complaint.

Dual-brand menu
Drive-thru available
Pros & Cons

✓ What Works Well

  • Convenient dual-brand menu
  • Occasional fast service
  • Some friendly staff members

✗ Areas to Improve

  • Frequent order errors
  • Small portion sizes
  • Rude customer service
Frequently Asked Questions
  • Why is the dining room closed?
  • Why are the portions so small?
  • Can I get a refund for missing items?
User Feedback

Food is hit or miss

Staff needs better training

Not worth the price for the portion size

Location Details
Street: 1428 W Nat'l Rd
City: Richmond
State: Indiana
Postcode: 47374
Country: United States
Location
1428 W Nat'l Rd, Richmond, IN 47374
Quick Info
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