626 MacArthur Dr, Alexandria, Louisiana, 71303
This Taco Bell is a mixed bag. People love the food when it's made right, but the service is often described as rude or rushed. The new AI drive-thru system is a major point of contention, with many customers finding it frustrating. Cleanliness is hit or miss, and order accuracy is a frequent complaint. It's a decent spot for a cheap meal if you aren't expecting five-star service.
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Order inside at the kiosk to avoid the AI drive-thru confusion.
✓ What Works Well
✗ Areas to Improve
Ditch the AI and bring back human order takers
Please double-check the bags for accuracy
Clean the tables more often