Food & Beverage · Fast Food

Taco Bell

116 US-231, Ozark, Alabama, 36360

Google Maps Updated: 18 May 2026
Authenticity Score: 45/100
About

Taco Bell in Ozark has had a rocky start since opening. Reviews are overwhelmingly negative, with frequent complaints about long wait times, incorrect orders, poor customer service, and cleanliness issues. It seems like a location that is struggling to find its footing, and many customers are already frustrated enough to avoid it.

Our Review Process
20
Most Relevant
15
Newest
19
Highest rating
20
Lowest rating

We analyze 74 public reviews for Taco Bell using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 45/100
Value for Money 50/100
Pro Tip

Use the app for rewards, but be prepared for potential order errors.

Fast Food
Drive-thru
Pros & Cons

✓ What Works Well

  • New location
  • Convenient app ordering
  • Some friendly staff

✗ Areas to Improve

  • Long wait times
  • Incorrect orders
  • Poor customer service
Frequently Asked Questions
  • Why is the service so slow?
  • Are the orders ever correct?
  • Is the dining room open?
User Feedback

Food was cold.

Service is terrible.

Never going back.