78932 CA-111, La Quinta, California, 92253
Customers are frustrated by inconsistent service and frequent order errors at this location. While some staff members receive praise for their kindness, many reviews highlight rude behavior and long wait times. Food quality is often described as hit-or-miss, with reports of cold items and incorrect portions. The drive-thru experience is a major pain point for many. Overall, the sentiment leans negative due to poor management and lack of attention to detail.
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Check your bag for missing items before you drive away, as this location is notorious for incomplete orders.
✓ What Works Well
✗ Areas to Improve
Double check your bag before leaving the drive-thru.
Management needs to address the rude staff culture.
Portion sizes seem to be shrinking.