Tammy Counts - State Farm Insurance Agent
1416 Annapolis Rd, Ste C, Odenton, Maryland, 21113
This agency is widely praised for its professional and friendly staff, with many clients noting that they feel like family. Agents like Dana and Estely receive frequent shout-outs for being knowledgeable, patient, and efficient. Customers appreciate the proactive communication and the ability to find cost-effective coverage. While there are a few reports of administrative issues or communication gaps, the overall sentiment is very positive, with many long-term clients expressing high satisfaction with the service provided.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for Dana or Estely for the most efficient and personalized service experience.
✓ What Works Well
- Friendly and welcoming staff
- Efficient claims handling
- Proactive policy reviews
✗ Areas to Improve
- Occasional administrative delays
- Communication gaps during busy periods
- Some billing confusion
- How do I switch my insurance to this agency?
- Can you help with a claim?
- What are my coverage options?
Dana is a joy to work with
Feels like a good neighbor
Very professional and knowledgeable
- Category Financial Services
- City Odenton
- State Maryland
- Postcode 21113
- Country United States
readers daily.