11809 N Dale Mabry Hwy, Tampa, Florida, 33618
Patients generally praise Dr. McClimans for his surgical skill and direct communication style, often noting successful outcomes for knee and shoulder procedures. However, the office staff frequently receives criticism for poor communication, long wait times, and difficulty in scheduling appointments. Some patients feel dismissed or unheard during consultations, leading to a polarized reputation. While the clinical results are often spot on, the administrative side of the practice is a major pain point for many.
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✓ What Works Well
✗ Areas to Improve
The doctor is great, but the office management is a mess.
Staff needs serious retraining on customer service.
Great surgical outcomes, but the administrative hurdles are exhausting.