Tandem Health
1278 N Lafayette Dr, Sumter, South Carolina, 29150
Tandem Health is a polarizing facility. Many patients appreciate the sliding scale fees and the care provided by specific doctors, noting that it is a vital resource for the community. However, there are frequent, severe complaints regarding administrative inefficiency, long wait times, and rude front-desk staff. Communication is a major pain point, with many patients struggling to get through on the phone or receive follow-ups.
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Use the online portal for non-urgent requests, as phone lines are often overwhelmed.
✓ What Works Well
- Sliding scale fees
- Some excellent, caring providers
- Clean facilities
✗ Areas to Improve
- Poor administrative communication
- Rude front-desk staff
- Long wait times
- How do I get through on the phone?
- Do they accept my insurance?
The doctors are great, but the office is a mess.
It's a lifesaver for low-income families.
Getting an appointment is a nightmare.
- Category Health & Medical
- City Sumter
- State South Carolina
- Postcode 29150
- Country United States
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