3100 NC-55, Suite 203, Cary, North Carolina, 27519
This practice is a mixed bag. Many patients are thrilled with the surgical outcomes and the kindness of the doctors. However, there is a recurring pattern of complaints regarding billing practices, upfront payment requirements, and poor communication from the administrative team. It seems to be a place where the clinical work is strong, but the business side can be very frustrating.
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Always clarify if they are in-network with your specific insurance plan before your first visit, as they have a reputation for being out-of-network.
✓ What Works Well
✗ Areas to Improve
Great surgery, but the billing is a headache.
Dr. Eggart is compassionate and skilled.
Felt like a used car sales pitch.