9766 Fallon Ave NE, Suite 102, Monticello, Minnesota, 55362
Patients generally feel well-cared for by the clinical staff, highlighting the thoroughness of skin exams and the kindness of the PAs. However, there is a recurring theme of administrative frustration, particularly regarding billing and follow-up communication. When the system works, it is a top-tier clinic, but the back-office processes can be a headache.
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✓ What Works Well
✗ Areas to Improve
Kelsey is fantastic and very thorough.
The front desk is organized, but billing is confusing.
Great care, but communication could be better.