Tarrant Neurology Consultants PA
713 Grainger St, Fort Worth, Texas, 76104
Patients generally praise the medical expertise of the neurologists, highlighting their thoroughness and bedside manner. However, the administrative side is a major pain point, with frequent complaints about unreturned calls and difficulty scheduling. While the doctors are often described as life-savers, the office staff's lack of responsiveness creates a frustrating experience for many. It is a classic case of great clinical care overshadowed by poor office management.
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Use the patient portal for communication instead of calling, as phone lines are notoriously unreliable.
✓ What Works Well
- Highly knowledgeable doctors
- Thorough diagnostic approach
- Compassionate bedside manner
✗ Areas to Improve
- Extremely poor phone responsiveness
- Inconsistent administrative follow-up
- Difficult scheduling process
- Why is it so hard to get a prescription refill?
- How can I reach a live person at the office?
Doctors are spot on but the office is a headache
Great clinical care, terrible communication
Staff needs serious retraining
- Category Health & Medical
- City Fort Worth
- State Texas
- Postcode 76104
- Country United States
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