Automobile · Auto Repair & Towing

Taylor's Family Car Care

1434 Imlay City Rd, Lapeer, Michigan, 48446

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Taylor's Family Car Care is a polarizing business. Many long-term customers praise their honesty, fair pricing, and family-oriented service. However, there is a significant number of negative reviews, particularly regarding their towing services, which are frequently described as unreliable, unprofessional, and sometimes even damaging to vehicles. It seems like a shop where you might get great repair work, but the towing side of the business is a major source of frustration.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 71 public reviews for Taylor's Family Car Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 60/100
Pro Tip

If you need a tow, you might want to look for a dedicated towing company rather than relying on their service.

Family-owned
Towing services available
Pros & Cons

✓ What Works Well

  • Fair pricing for repairs
  • Friendly and knowledgeable staff
  • Good for routine maintenance

✗ Areas to Improve

  • Unreliable towing services
  • Reports of unprofessional behavior
  • Some customers feel their vehicles were damaged
Frequently Asked Questions
  • Is their towing service reliable?
  • Do they offer a warranty on repairs?
  • Are they good with older vehicles?
User Feedback

Great repair work, but the towing was a nightmare.

Honest people with great family values.

Do not trust them with your vehicle.