301 Auto Mall Pkwy, Suite A, Vallejo, California, 94591
This service center is very hit-or-miss. Some customers have great experiences with specific advisors like Stanley or Jazzy, while others report long wait times, poor communication, and feeling like they were treated poorly. There are serious concerns about the quality of repairs and the overall customer service experience. It seems like a place where you might get good service if you're lucky, but it's risky.
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✓ What Works Well
✗ Areas to Improve
Great service with Stanley
Too expensive
Bad communication