3535 Thompson Bridge Rd, Gainesville, Georgia, 30506
This office is a mixed bag. Many parents love the kid-friendly environment and the staff's ability to handle anxious children. However, there is a significant amount of frustration regarding rigid appointment policies, long wait times, and poor communication. While the clinical care is often praised, the administrative experience is a major source of complaints.
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They have a strict confirmation policy; make sure to respond to texts immediately to avoid automatic cancellation.
✓ What Works Well
✗ Areas to Improve
Parents love the TV screens for kids
Appointment confirmation policy is a major pain point
Some feel the office is too busy and rushed