1115 Weber St, Franklin, Louisiana, 70538
Patients are deeply frustrated by the clinic's administrative failures, particularly the inability to reach staff by phone. While some long-term patients praise the medical providers and WIC staff, many others report long wait times and unprofessional front-desk interactions. The clinic's inconsistent hours and poor communication regarding appointments have led to significant dissatisfaction. Overall, the medical care is viewed as decent, but the operational side is a total mess.
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If you need an appointment, don't bother calling; just show up early to avoid the phone frustration.
✓ What Works Well
✗ Areas to Improve
Administrative staff needs a serious overhaul.
Medical providers are great, but the office is a headache.
Inconsistent hours make it hard to get medication.