Ted Ferry - State Farm Insurance Agent
2005 State St, Salem, Oregon, 97301
The Ted Ferry agency is generally well-received, with many clients praising the staff for being knowledgeable, professional, and helpful. Agents like Bruno and Tryp are frequently mentioned for their ability to save clients money and make the insurance process easy. However, there are some notable negative experiences, including complaints about aggressive cold-calling, billing confusion, and frustration with underwriting decisions. Overall, it is seen as a solid local agency, though some customers have had issues with administrative follow-through.
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✓ What Works Well
- Knowledgeable and professional staff
- Effective at finding savings and bundling
- Easy and painless sign-up process
✗ Areas to Improve
- Reports of aggressive cold-calling
- Occasional billing and underwriting frustrations
- Some complaints about lack of follow-through
- Can I bundle my home and auto insurance?
- Why did my rate change?
Bruno is a rockstar and made everything easy.
Saved me over $1000 a year, highly recommend.
Great service, but the cold calls are annoying.
- Category Financial Services
- City Salem
- State Oregon
- Postcode 97301
- Country United States
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