TeleMind
6502 Bandera Rd, Suite 200E, San Antonio, Texas, 78238
TeleMind receives a polarized response. Many patients appreciate the convenience of virtual sessions and praise specific providers like Dr. Joseph and Dr. Lilian for their compassion. However, a significant number of reviews express frustration with administrative issues, including billing errors, difficulty reaching staff, and prescription refill delays. It is a convenient option, but patients should be prepared for potential administrative hurdles.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to get a direct email or name of a specific billing advocate early on to avoid the general phone queue.
✓ What Works Well
- Convenient virtual appointments
- Compassionate providers
- Easy scheduling for some
✗ Areas to Improve
- Billing and insurance issues
- Difficulty reaching staff
- Prescription refill delays
- How do I reach the billing department?
- Are virtual sessions effective?
Great providers, poor admin
Convenient but frustrating
Billing needs improvement
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78238
- Country United States
readers daily.