Telhio Credit Union
6623 E Main St, Reynoldsburg, Ohio, 43068
Customers generally love the personal touch and helpful staff at this branch, often mentioning specific employees by name. Many long-term members feel like family and appreciate the quick problem-solving. However, there is a vocal group frustrated by long drive-thru wait times and occasional incompetence regarding complex banking tasks. The ATM reliability is a recurring pain point that has soured the experience for some. Overall, it is a solid spot if you value friendly, face-to-face service over high-tech speed.
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Ask for specific veteran staff members by name to bypass general teller confusion.
✓ What Works Well
- Friendly and welcoming staff
- Personalized customer service
- Effective problem resolution
✗ Areas to Improve
- Slow drive-thru service
- Unreliable ATM machines
- Inconsistent knowledge on complex issues
- Why is the ATM down for weeks?
- Can you help with Zelle or ACH transfers?
Staff makes you feel like family
Drive-thru lines are way too long
Some tellers lack technical knowledge
- Category Financial Services
- City Reynoldsburg
- State Ohio
- Postcode 43068
- Country United States
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