31565 Rancho Pueblo Rd, Suite 200, Temecula, California, 92592
This practice is widely praised for its high-quality clinical care, with doctors like Dr. Wood, Dr. Lu, and Dr. Reinherz receiving glowing reviews for their thoroughness and compassion. However, the front office staff is a frequent source of frustration, with reports of rudeness, long hold times, and poor communication. Patients love the doctors but often struggle with the administrative side of the practice.
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✓ What Works Well
✗ Areas to Improve
The doctors are top-notch, but the front desk needs training.
Dr. Wood is my lifeline.
Great care, but the administrative side is a headache.