Public Infrastructure · Disability Insurance

Temporary Disability Insurance

1511 Pontiac Ave, Building 73, Cranston, Rhode Island, 02920

Google Maps Updated: 14 May 2026
Authenticity Score: 55/100
About

This office is widely criticized for its poor customer service, particularly regarding phone accessibility and communication. Many clients report long wait times, disconnected calls, and frustration with the application process. While some have had positive experiences, the overall sentiment is very negative, with many feeling the system is broken and unresponsive.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 35/100
Staff Conduct 45/100
Pro Tip

Emailing is often more effective than calling, though responses can still be slow.

High complaint volume
Poor accessibility
Pros & Cons

✓ What Works Well

  • Helpful individual staff members
  • Online application is easy for some

✗ Areas to Improve

  • Poor phone accessibility
  • Long wait times
  • Frustrating application process
Frequently Asked Questions
  • Why can't I reach anyone?
  • When will I get my benefits?
User Feedback

The phone system is a nightmare.

They never answer the phone.

The service is hit or miss.

Location Details
Street: 1511 Pontiac Ave, Building 73
City: Cranston
State: Rhode Island
Postcode: 02920
Country: United States
Location
Building 73, 1511 Pontiac Ave, Cranston, RI 02920
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.