4201 Wilson Blvd, empty, Arlington, Virginia, 22203
Tend Dental Ballston offers a modern, tech-forward experience that many patients find refreshing and comfortable. However, the practice is plagued by significant and recurring complaints regarding billing transparency, aggressive upselling, and poor customer service. While the clinical staff is often praised, the business practices have left many patients feeling misled and frustrated, leading to a lack of trust in the brand.
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They offer TVs on the ceiling and noise-canceling headphones for a relaxing experience.
✓ What Works Well
✗ Areas to Improve
Billing is a nightmare
Great tech, but bad business
Feels like a scam