Tend Dental Kendall Square
5 Broad Canal Way, Cambridge, Massachusetts, 02142
While some patients enjoy the modern amenities and friendly staff, this practice faces heavy criticism for billing issues, aggressive upselling, and poor communication. Many feel the corporate structure makes it difficult to get reliable care or resolve problems.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage directly with your provider before your visit to avoid surprise bills.
✓ What Works Well
- Modern, clean office
- Friendly and kind staff
- Convenient location
✗ Areas to Improve
- Aggressive upselling
- Billing and insurance fraud reports
- Poor communication with corporate
- Do they take my insurance?
- Why are there extra charges?
Great tech, bad billing
Pushy sales tactics
Hard to reach a real person
- Category Health & Medical
- City Cambridge
- State Massachusetts
- Postcode 02142
- Country United States
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