102 Wessington Pl, Suite A, Hendersonville, Tennessee, 37075
This clinic is highly regarded for its medical expertise, with many patients crediting Dr. Southwell with saving their lives. However, the administrative side is a major pain point. Patients frequently report long hold times, unreturned calls, and billing issues, which can be incredibly frustrating when dealing with serious health conditions.
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If you need a prescription refill or referral, start the process well in advance, as the office is slow to respond.
✓ What Works Well
✗ Areas to Improve
The medical care is worth the administrative headache.
Front desk staff are often overwhelmed.
The sleep study facilities are clean and comfortable.