1420 W Baddour Pkwy, Suites 100 and 110, Lebanon, Tennessee, 37087
Patients generally have high praise for the surgical skills and bedside manner of the providers here, especially Samantha Smith and Dr. Terry. The clinical care is top-notch, but the office administration is a major pain point. Many patients struggle to get anyone on the phone, leading to frustration with scheduling and billing.
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If you need to schedule surgery or follow up, try visiting in person if phone calls go unanswered.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible office staff
Surgery was a success
Communication needs a major overhaul