Health & Medical · Nursing Home

Terrace of Hialeah

190 W 28th St, Hialeah, Florida, 33010

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

This nursing home receives a mix of glowing praise and serious concern. Many families are deeply grateful for the compassionate care, cleanliness, and dedication of the staff, often highlighting specific nurses and therapists. Conversely, there are disturbing reports of neglect, poor hygiene, and unprofessional behavior from some staff members. It seems to be a facility where the quality of care can vary significantly depending on the unit and the staff on duty.

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Highest rating
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Lowest rating

We analyze 72 public reviews for Terrace of Hialeah using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 60/100
Pro Tip

Regular visits are recommended to ensure your loved one is receiving consistent attention.

Rehab Services
Long-term Care
Pros & Cons

✓ What Works Well

  • Compassionate and dedicated staff
  • Clean and well-maintained facility
  • Good rehabilitation services

✗ Areas to Improve

  • Reports of neglect
  • Inconsistent staff professionalism
  • Difficult parking and access
Frequently Asked Questions
  • Is the facility clean?
  • How responsive is the staff to patient needs?
  • Are the residents well-attended?
User Feedback

The staff treats my mom like family.

I've seen neglect and poor hygiene.

The rehab team is excellent.