Terrells Pools & Spas LLC
50 Malier Rd, A, Hampton, Georgia, 30228
Terrell’s is a polarizing company. Some customers view them as a trustworthy, family-owned business that provides excellent service and quality pools. Others report significant issues with communication, scheduling, and project completion. There is a clear divide between those who had a seamless experience and those who felt ignored or overcharged. It seems to be a company that relies heavily on the owner's personal involvement, which can lead to inconsistencies when he is stretched thin.
We analyze 70 public reviews for Terrells Pools & Spas LLC using our data models and filter out spam to highlight only authentic feedback.
If you are planning a major install, get all timelines and expectations in writing before paying a deposit.
✓ What Works Well
- Family-owned and operated
- Knowledgeable staff
- Good quality pool products
✗ Areas to Improve
- Poor communication and scheduling
- Inconsistent project management
- Reports of high-pressure sales
- How long until my pool is finished?
- Do you offer financing?
- Why is it so hard to get a return call?
They saved my pool project.
Terrible communication, dates kept moving.
Great store, but the installation crew was hit or miss.
- Category Other
- City Hampton
- State Georgia
- Postcode 30228
- Country United States
