301 Clifford Center Dr, Suite 115, Fort Worth, Texas, 76108
Dr. Roach is widely appreciated for his old-school approach to medicine, where he takes the time to listen and build relationships with his patients. Most patients feel heard and valued. However, there are recurring complaints about the office staff's follow-through on administrative tasks, such as referrals and paperwork, which has caused frustration for some. It's a classic case of a great doctor hampered by a struggling support team.
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Follow up on your referrals personally; don't assume the office staff has completed the paperwork immediately.
✓ What Works Well
✗ Areas to Improve
Dr. Roach is the best doctor I've had.
The staff is a bit disorganized with paperwork.
He really takes the time to explain things.