Texan Family Clinic
5222 De Zavala Rd, #304, San Antonio, Texas, 78249
Texan Family Clinic is a mixed bag. Many patients appreciate the convenience, late hours, and the care provided by specific providers like Dr. Hoyumpa and PA Evelyn. However, there are frequent complaints about the front office staff, billing transparency, and communication issues. It is a clinic that can provide great care, but the administrative experience can be a significant source of stress for many patients.
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Always verify your insurance coverage and potential out-of-pocket costs before your visit.
✓ What Works Well
- Convenient hours and quick appointments
- Knowledgeable and caring providers
- Clean and inviting office
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing and insurance transparency issues
- Communication gaps and scheduling errors
- Do they accept my insurance?
- Why was I charged this fee?
- How do I get my lab results?
Great doctor, but the front desk is a nightmare.
They seem to care more about money than patients.
I'm looking for a new doctor due to the office staff.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78249
- Country United States
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