Texas Arthritis Center
2600 N Oregon St, El Paso, Texas, 79902
The clinical care provided by the nurse practitioners at this center is highly praised, with many patients feeling heard and properly treated for the first time. However, the office administration is a major point of contention. Patients frequently report difficulty reaching the office by phone, long wait times, and issues with staff professionalism, which can detract from the overall patient experience.
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If you have an urgent matter, try visiting the office in person, as phone communication is unreliable.
✓ What Works Well
- Highly knowledgeable and compassionate nurse practitioners
- Effective treatment plans
- Thorough and attentive care
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times
- Poor administrative management
- Why is it so hard to get a call back?
- Are the billing issues common?
Great providers, but the office staff is a nightmare.
I trust them with my health, but the admin side is frustrating.
If you can get an appointment, the care is excellent.
- Category Health & Medical
- City El Paso
- State Texas
- Postcode 79902
- Country United States
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