3537 S I-35E, Suite 308, Denton, Texas, 76210
Texas Back Institute in Denton is generally seen as a highly professional and effective medical group. Patients appreciate the expertise of the surgeons and the comprehensive care plans. However, there are recurring complaints about administrative issues, including billing errors, poor communication, and long wait times. While the medical outcomes are often excellent, the administrative experience can be frustrating.
Always get your treatment plan and billing estimates in writing and double-check your insurance coverage before starting any major procedures.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office staff is a mess.
They saved my life, but the billing is a nightmare.
Professional care, but expect administrative delays.