Texas Back Institute - Frisco
5575 Frisco Square Blvd, Suite 400, Frisco, Texas, 75034
This institute is highly regarded for its surgical expertise and life-changing results for complex spine issues. Patients frequently praise the surgeons for their honesty and thoroughness. However, there is a recurring theme of frustration regarding the administrative staff, scheduling errors, and poor communication. While the clinical outcomes are often top-tier, the office management can be a real pain.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have complex spine issues, the surgeons here are worth the hassle, but be prepared to follow up repeatedly on your own scheduling.
✓ What Works Well
- Exceptional surgical outcomes
- Honest and thorough doctors
- Clean and organized facility
✗ Areas to Improve
- Poor administrative communication
- Scheduling and portal issues
- Long wait times
- Why is the online scheduling system inaccurate?
- How do I get a call back from the billing department?
Surgeons are the best, but the office staff needs a total overhaul
Life-changing results
Frustrating scheduling process
- Category Health & Medical
- City Frisco
- State Texas
- Postcode 75034
- Country United States
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