201 Oak Dr S, Suite 104, Lake Jackson, Texas, 77566
Dr. Bonnen and his PA, Sarah Kidd, receive high marks for their clinical knowledge and ability to explain complex conditions. Many patients feel heard and appreciate the conservative approach to treatment. However, there are notable complaints about the office staff's rudeness and long wait times, which detract from the overall experience.
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If you have a choice, many patients find the PA, Sarah Kidd, to be exceptionally thorough and compassionate.
✓ What Works Well
✗ Areas to Improve
Dr. Bonnen is a great surgeon, but the staff needs training.
Finally felt listened to after years of pain.
Great care, but be prepared for a long wait.