11777 Farm to Market 1960 Rd W, Houston, Texas, 77065
Patients appreciate the high-quality specialists and therapists, often noting significant progress in their children's health. However, the billing practices are a major source of contention, with many families feeling blindsided by 'facility fees' and high costs. Customer service from the front office is inconsistent, and wait times can be quite long.
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Always ask for a detailed breakdown of potential facility fees before your appointment to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the billing department is a nightmare.
Great therapy services, but be prepared for surprise charges.
Wait times are long, but the care is high quality.