Texas Digestive Disease Consultants: Fort Worth - Southwest
6317 Harris Pkwy, Bldg 2, Ste 300, Fort Worth, Texas, 76132
Patients generally appreciate the medical expertise of the doctors and nurse practitioners at this clinic, often citing successful procedures and thorough care. However, the practice suffers from significant communication breakdowns. Patients report extreme difficulty reaching the office by phone, long wait times for scheduling, and confusion regarding facility fees and billing. While the clinical outcomes are often positive, the administrative experience is a major source of stress.
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Clarify all potential facility fees and out-of-pocket costs with your insurance provider before your procedure date.
✓ What Works Well
- Highly skilled and knowledgeable GI specialists
- Effective treatment plans
- Professional clinical staff
✗ Areas to Improve
- Nearly impossible to reach by phone
- Confusing and unexpected facility fees
- Poor administrative communication
- Why am I being charged a facility fee?
- How can I actually get someone on the phone?
- Why was my referral rejected?
Great doctors, but the office management is a nightmare.
I felt dismissed during my consultation.
The clinical care is top-notch once you get in.
- Category Health & Medical
- City Fort Worth
- State Texas
- Postcode 76132
- Country United States
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