Health & Medical · Family Medicine

Texas Health Family Care

580 S Denton Tap Rd, #123, Coppell, Texas, 75019

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Long-time patients have a deep loyalty to specific providers like Dr. Coxsey and Leticia Pilar, praising their bedside manner. However, the transition to the Texas Health system has caused significant friction, with many complaining about rude front desk staff and rigid, impersonal policies.

Our Review Process
20
Most Relevant
8
Newest
20
Highest
20
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 82/100
Admin Efficiency 30/100
Pro Tip

If you are a long-term patient, try to schedule your appointments well in advance and arrive early to avoid the strict late-cancellation policy.

Established practice
Strict late policy
Pros & Cons

✓ What Works Well

  • Exceptional long-term providers
  • Compassionate bedside manner
  • Thorough examinations

✗ Areas to Improve

  • Rude front desk staff
  • Rigid appointment policies
  • Poor communication regarding billing
Frequently Asked Questions
  • Why was my appointment cancelled for being 5 minutes late?
  • Why am I being charged for a sick visit during a well check?
  • How do I get my long-term prescriptions refilled?
User Feedback

Love the doctor, hate the office staff

Used to be great, now it's a factory

Providers are still top-notch

Location Details
Street: 580 S Denton Tap Rd, #123
Neighborhood: Coppell
City: Coppell
State: Texas
Postcode: 75019
Country: United States
Location
580 S Denton Tap Rd #123, Coppell, TX 75019
Quick Info
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