4316 James Casey St, Buildings A, C & E, Austin, Texas, 78745
This practice is generally well-regarded for its clinical expertise, with many patients praising the doctors' compassion and thoroughness. However, there are recurring complaints about administrative issues, specifically regarding front desk staff, communication, and billing, which can significantly detract from the overall patient experience.
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The clinical staff is excellent; if you have issues with the front desk, try to communicate via the patient portal.
✓ What Works Well
✗ Areas to Improve
Doctors are great.
Front desk is rude.
Felt heard and supported.