Texas Neuro Spine Office
2829 Babcock Rd, empty, San Antonio, Texas, 78229
Texas Neuro Spine Office receives highly mixed reviews. While some patients praise the surgical outcomes and the expertise of doctors like Dr. Villarreal and Dr. Padilla, there is a pervasive theme of poor administrative communication, difficulty reaching the office, and billing frustrations. Many patients feel that the office staff is disorganized and that the practice prioritizes profit over patient care.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex spine issue, the surgeons here are highly skilled, but be prepared to be your own advocate regarding administrative tasks.
✓ What Works Well
- Highly skilled surgeons with great outcomes
- Compassionate and thorough care from some doctors
- Effective surgical solutions
✗ Areas to Improve
- Awful administrative communication
- Difficulty reaching the office by phone
- Billing and insurance transparency issues
- Why is it so hard to get a call back?
- Are the surgeons worth the administrative hassle?
The doctors are great, but the office staff is a nightmare.
I feel like a number, not a person.
The billing department is the worst.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78229
- Country United States
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