Texas Oncology-Tyler
501 S Saunders Ave, Tyler, Texas, 75702
Texas Oncology-Tyler has a deeply polarized reputation. Many patients are incredibly grateful for the life-saving care and compassionate nursing staff. However, there is a significant and recurring theme of administrative failure, including rude front desk staff, impossible scheduling, and poor communication. For many, the administrative hurdles significantly detract from the quality of medical care.
We analyze 75 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.
Be prepared for administrative challenges; focus on your relationship with the medical team for the best care.
✓ What Works Well
- Life-saving and compassionate medical care
- Excellent nursing and infusion staff
- Highly skilled oncologists
✗ Areas to Improve
- Rude and dismissive administrative staff
- Impossible scheduling and communication
- Long wait times and billing issues
- Why is it so hard to get an appointment?
- How do I reach a human on the phone?
The doctors are great, but the admin side is a nightmare.
I'm grateful for the care, but the staff is often rude.
The medical care is top-notch, but the office management is poor.
- Category Health & Medical
- City Tyler
- State Texas
- Postcode 75702
- Country United States
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