3755 S Capital of Texas Hwy, Suite 160, Austin, Texas, 78704
The clinical care at Texas Orthopedics is often praised, with many patients finding relief through surgery and expert advice. However, the administrative side is a significant source of frustration. Patients frequently report issues with billing, communication, and scheduling. While the doctors are often seen as top-notch, the overall experience is marred by poor back-office support and perceived profit-driven policies.
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Always get a written quote for imaging before the procedure and verify it with your insurance provider directly.
✓ What Works Well
✗ Areas to Improve
Great doctor, terrible billing department.
They treat you like a number, not a patient.
Surgery was successful, but the process was stressful.