3140 Legacy Dr, Suite 310, Frisco, Texas, 75034
Patients generally praise the medical providers for their compassion and effective pain management strategies. However, the administrative side is a total mess. Many report long wait times, billing errors, and a complete lack of communication from the front office. It is a classic case of great doctors let down by a disorganized support team.
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Always verify your insurance coverage directly with your provider before the appointment, as the front desk often struggles with verification.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on but the office staff is a headache.
Great medical care, terrible admin.
Billing is a mess.