Texas Star Smiles & FastBraces
2300 E Rancier Ave, Ste 110, Killeen, Texas, 76543
This office has a very polarized reputation. Many patients praise the friendly and professional staff, especially Dr. Harris, for their compassionate care. However, there are significant, recurring complaints about long wait times, poor communication, billing errors, and unprofessional front-desk staff. It's a reliable choice for some, but administrative consistency is a major issue.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always double-check your insurance coverage and billing statements before leaving the office.
✓ What Works Well
- Professional and friendly dental care
- Compassionate and patient-centered care
- Knowledgeable hygienists and assistants
✗ Areas to Improve
- Rude or unhelpful front desk staff
- Frequent billing and insurance issues
- Long wait times for appointments
- Why am I being charged extra fees?
- Can I get an emergency appointment?
Great care, but the front office makes it hard to return.
I've been coming here for years, always great service.
The staff is hit-or-miss, but the dentists are solid.
- Category Health & Medical
- City Killeen
- State Texas
- Postcode 76543
- Country United States
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