4801 Alberta Ave, El Paso, Texas, 79905
This facility is a mixed bag; patients often praise the medical staff and the quality of care, but the administrative bureaucracy is a constant source of frustration. Long wait times and billing errors are common complaints. It feels like a large institution where patients can sometimes feel like just a number.
Always double-check your billing statements and keep records of all insurance authorizations.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the system is broken.
Wait times are unacceptable.
Billing department is difficult to resolve issues with.