10909 W Linebaugh Ave, Ste 101, Tampa, Florida, 33626
TGMG Westchase receives highly polarized reviews. Many patients praise the individual doctors and nurses for their expertise and kindness. However, there is a significant volume of complaints regarding administrative failures, including billing errors, difficulty scheduling appointments, and poor communication from the front desk. The clinic's policy of rotating providers and requiring 'new patient' status for established patients is a major pain point.
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If you have a billing issue, document every conversation and request a supervisor immediately, as standard staff may not have the authority to resolve complex errors.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office management is a nightmare.
They make it impossible to get a sick appointment.
Billing department is completely unresponsive.